Aweh Gifting
Last updated: 9 October 2026
At Aweh Gifting, we believe shopping should be lekker, easy and safe! We respect your privacy and are committed to protecting your personal information when you visit our website or shop with us.
This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Who We Are
Aweh Gifting operates an online store offering wrapping paper and gifting products.
Throughout this Privacy Policy, “we”, “us” and “our” refer to Aweh Gifting.
If you have any questions about this policy or how we handle your personal information, please contact us using the details provided at the end of this page.
2. What Information Do We Collect?
When you visit our website, create an account, place an order or contact us, we may collect the following information:
- Personal details: Your name and surname.
- Contact details: Your email address and telephone number.
- Delivery information: Your delivery address and any instructions needed to deliver your order.
- Order information: Products purchased, order history, order number and transaction details.
- Payment information: Information required to process your payment through our payment service provider.
- Website information: Information such as your IP address, browser type, device information and website usage data, where collected through cookies or similar technologies.
- Communication records: Messages, enquiries or feedback you send to us.
We only collect personal information that is reasonably necessary for our business purposes and lawful activities.
3. How Do We Use Your Information?
We may use your personal information to:
- Process and manage your orders.
- Arrange payment processing and delivery of your purchases.
- Communicate with you about your order, delivery or customer enquiries.
- Provide customer support and resolve complaints.
- Improve our website, products and shopping experience.
- Prevent fraudulent transactions and protect our business and customers.
- Comply with applicable legal, tax and accounting obligations.
- Send promotional emails or marketing communications where legally permitted.
We will not use your personal information for unrelated purposes without an appropriate lawful basis.
4. How Do We Share Your Information?
We respect your privacy and do not sell your personal information to third parties.
However, we may share the information necessary to operate our online store with trusted service providers, including:
- Payment providers: To securely process payments.
- Courier and delivery companies: To deliver your purchases to the correct address.
- Website and hosting providers: To operate, maintain and secure our online store.
- Technical and business service providers: To assist with website analytics, customer support and other essential business functions, where applicable.
- Professional advisers and authorities: Where disclosure is required by law or reasonably necessary to protect our legal rights.
These parties should only receive information necessary to perform their services, subject to applicable legal requirements and appropriate safeguards.
5. Payments and Payment Security
Payments made through our website may be processed by a third-party payment service provider, such as PayFast, where enabled.
Your payment may be subject to the payment provider’s own privacy policy and security procedures.
We do not intend to store your full card details or card security code on our own systems. Payment information is handled according to the arrangements and capabilities of the payment provider used at checkout.
Please ensure that you review the relevant payment provider’s terms and privacy policy when completing a transaction.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to help it function correctly and improve your shopping experience.
Cookies may be used to:
- Remember items in your shopping cart.
- Support website functionality.
- Understand how visitors use our website.
- Improve website performance and security.
- Support analytics or marketing tools, where enabled.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using cookies or tracking technologies that require it.
7. How Do We Protect Your Information?
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include restricted access to personal information, secure website connections and the use of reputable service providers.
Although we take reasonable steps to protect your information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. How Long Do We Keep Your Information?
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, meeting legal obligations and resolving disputes.
Certain order, payment and accounting records may need to be retained for periods prescribed by law.
When information is no longer required, we will take reasonable steps to delete it, destroy it or de-identify it, where appropriate and legally permitted.
9. Your Privacy Rights
In accordance with applicable South African law, you may have the right to:
- Request information about the personal information we hold about you.
- Request access to your personal information, subject to applicable legal requirements.
- Request the correction or deletion of inaccurate, outdated or unlawfully held information.
- Object to certain types of processing of your personal information.
- Withdraw consent where processing is based on your consent.
- Object to the use of your personal information for direct marketing, where applicable.
- Lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been handled unlawfully.
To exercise your rights, please contact us using the details below. We may need to verify your identity before processing your request.
10. Marketing Communications
We may send you promotional offers, product updates and news about Aweh Gifting where permitted by law.
You can opt out of promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Opting out of marketing communications will not prevent us from sending essential messages relating to your orders, transactions or customer service.
We will handle direct marketing communications in accordance with applicable South African law.
11. Links to Other Websites
Our website may contain links to third-party websites or services.
These websites operate independently of Aweh Gifting and may have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before sharing personal information with them.
12. Children’s Privacy
Our online store is intended for general shopping purposes and is not specifically directed at children.
We do not knowingly collect children’s personal information without appropriate authorisation where required by law. If you believe a child has provided personal information to us unlawfully, please contact us so that we can investigate and take appropriate action.
13. International Transfers of Information
Some of our website, hosting, payment or other service providers may process or store information outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer complies with applicable legal requirements, including POPIA where relevant.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or applicable laws.
Any updated version will be published on this page with a revised “Last updated” date.
We encourage you to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights or have a concern about how your personal information is handled, please contact us:
Business name: Aweh Gifting
Email address: info@awehgifting.co.za
Telephone: +27 11 258 6980
Business address: 320 Rivonia Blvd, Edenburg, Gauteng, South Africa
We will make reasonable efforts to respond to your enquiry and address your concerns in accordance with applicable law.
Thank you for trusting Aweh Gifting with your information. We appreciate your support and look forward to helping you wrap every occasion in something lekker!
Aweh, let’s wrap something lekker!